Privacy policy

Who we are

Dines Pack Packaging Pte. Ltd. (“Dines Pack”, “we”, “us”) operates this website to provide custom packaging information, quote workflows, and customer support. For privacy questions, contact quotes@dinespack.com.

What we collect

• Contact and quote details — name, email, company, phone, and project information you submit via forms or email.
• Technical data — IP address, browser type, device identifiers, and approximate location as logged by hosting or analytics tools you enable.
• Cookies — small files or local storage used for preferences, security, or measurement (see below).

How we use information

We use your information to respond to inquiries, prepare and deliver quotes, coordinate samples and production follow-up, secure our services, and measure site performance. Where required by law, we rely on consent, legitimate interests, or contractual necessity.

Cookies and similar technologies

We use essential cookies for core site operation and optional analytics cookies only when you consent. You can update your preference at any time below.

Sharing

We may share data with service providers that process information on our behalf (hosting, email delivery, automation, analytics). Providers are contractually required to protect your data and process it only for agreed purposes.

Retention

We retain quote and contact records for up to 24 months after the latest interaction, unless a longer period is required for legal, accounting, or dispute resolution purposes. Security and operational logs are retained for a shorter period aligned with operational needs.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing. Submit requests via quotes@dinespack.com.

Children

Our services are intended for business users and are not directed to children under 16. We do not knowingly collect personal data from children.

Changes

We may update this policy from time to time. Material changes will be reflected on this page with an updated effective date.

Contact

For privacy requests or concerns, email quotes@dinespack.com.